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Customer service is fantastic
Left by 6/5/19 - Sam Crafts via Facebook
Where did you find us: Other
If other: From Puig HomePage. I search for sellers for their products
Why choose us: Easy to find and place an order on the HomePage. Like it very much. Best regards Jonny
Left by 29/4/19 - Jonny Bergsmo
Excellent customer service.
Left by 25/4/19 - Neil Williamson via Facebook
Where did you find us: Google
If other: N/A
Why choose us: Excellent. Steve is a credit to you
Left by 19/4/19 - Mike Lee
5 Stars
Recently ordered a Puig America II screen for a 2018 Triumph Bonneville Speedmaster and needed it to arrive before Easter.
Spoke to Steve on the phone who was friendly and helpful.
He was able to advise on the fittings for my bike and who also ensured it was delivered on time.
Would highly recommend this company.
The screen fitted exactly as Steve described, was easy to fit and looks fantastic. Best of all there is no flapping or vibration at high speed.
Amanda Hamilton
Left by 19/4/19 - Amanda Hamilton via Google Reviews
Where did you find us: Google
If other: N/A
Why choose us: Very helpful staff with the online chat providing more details and information i required.
Left by 18/4/19 - Ray Greenhalgh
Where did you find us: Google
Why choose us: It all works well thank you, price is good and it’s NOT Amazon!
Left by 18/4/19 - Hugh Taylor
Where did you find us: Google
Why choose us: Very helpful staff with the online chat providing more details and information i required.
Left by 18/4/19 - Ray Greenhalgh
Personal, professional and very helpful service. Thank you.
Mario Carvalho
Left by 15/4/19 - Mario Carvalho via Google Reviews
Ordered from the Netherlands, had some questions and experienced great customer service.
Exhaust arrived when promised.
Would buy from here again!
Maxim Ramsteijn
Left by 9/4/19 - Maxim Ramsteijn via google Reviews
IXIL IXRACE M2 INOX Full System - Kawasaki Versys 650
Prodotto ottimo negozio fantastico - Great store great product
5 Stars
Andrea Fei
https://www.motorcycle-exhausts.co.uk/IXIL_IXRACE_M2_INOX_Full_System__Kawasaki_Versys_650_201719--product--18902.html
Left by 2/4/19 - Andrea Fei via Product Reviews
Hi James,
Just a quick line to say many thanks for sorting the Puig deflectors so quickly.
All fitted and ready for a good testing....
Look forward to shopping with you again.
Cheer Peter
Left by 26/3/19 - Peter Vile
My husband doesn't have face book being old fashioned and all that.
However he was so impressed with the service provided by both James and Steve he asked that I put on Face Book that he would recommend them to anyone interested in enhancing their bikes performance.
No pressure to buy, just straight honest advice.
J Wheeldon. Midlands
Left by 24/3/19 - J Wheeldon via Facebook
Excellent communication with Steve and James.
Nothing seems too much of a hassle for them.
Great prices on good quality products.
Highly recommend the Ixil M2 exhaust.
I've had several bikers tap me on the shoulder at traffic lights to tell me how good the bike sounds.
Left by 9/3/19 - Kyle Jones via Facebook
Hi Guys - Just wanted to say thanks so much for my order today (Honda touring screen)
It's exactly as I hoped for - First class!
Thanks for the regular updates on this order - much appreciated
Richard Catchpole
Left by 1/3/19 - Richard Catchpole
Hi.
Just a big thanks for the ixil super extrem for my cb1000r.
Great fit and looks and an awesome sound
Thanks again
Rob
Left by 21/1/19 - Rob Fletcher
Where did you find us: Google
If other: N/A
Why choose us: Great customer service. Probably the best i`ve had in online shopping ever actually.
Left by 5/2/19 - Babaek Gilani
Thanks for your excellent service received exhaust today not had a chance to inspect yet but very pleased with your speed in delivery.
Regards Barrie Rogers.
Left by 24/1/19 - Barrie Rogers
Hi Steve,
Thank you for the speedy delivery of my exhaust for the Ducati Supersport. It’s fitted, looks and sound great!
Would you please keep me updated when the UpMap is available for the Supersport.
Regards,
Richard Chapman
Left by 17/1/19 - Richard Chapman
Very good to deal with.
Keeps you up to date with your order.
Very helpful.
Stuart Ridding
Left by 14/12/18 - Stuart Ridding via Google Reviews
Excellent Products combined with great customer service.
Helpful with any questions you may have
Stijn Troch
Left by 12/1/19 - Stijn Troch via Facebook
Ordered lots of Puig parts from BR Special Tuning including bar ends and brake and clutch levers.
The quality of the products is outstanding.
All the parts are specifically for that model of motorcycles they fit perfectly.
Bar ends took 5mins and the levers took 15 mins to fit.
Can't thank Steve enough for his help with queries and his brilliant service.
Left by 10/1/19 - Paul Starr via Facebook
Hi Steve,
We received the screen today and has been fitted to the bike and looks great.
Many thanks for all of your help.
Happy New Year.
Steph.
Left by 7/1/19 - Stephanie Lee via WhatsApp
Where did you find us: Website / Forum
Why choose us: Nice and easy to navigate. Website well laid out with clear photos of product fitted to bike......well done
Left by 2/1/19 - Anonymous
Where did you find us: Existing Client
If other: Google search
Why choose us: First class, enquiry answered very quickly and site really easy to use.
Left by 31/12/19 - Unfortunately Anonymous
Hi Steve,
Thank you for your prompt reply.
Your customer service is superb.
I will definitely patronize BR Special Tuning for future needed items.
Happy Holidays.
Mark L Stahl
Left by 26/12/18 - Mark Stahl
Hi James
Just a quick message to say the screen is fitted to the bike and looks perfect, thank you very much for your help and will catch up soon as I'm bound to want more parts in the future .
Cheers
Mark
Left by 8/11/18 - Mark Coward
A big thanks to Steve and James for supplying the new Ixrace M2 Inox silencer for the KTM Duke 390. Looking amazing.
Left by 24/10/18 - Simon Kirk
Screen Arrived today 23rd October 2018 for my Kawasaki Vulcan VN650 2018. Very easy to fit and tested.
Impressed with the performance, very little buffeting at 65/70 mph. Good quality as well.
Thanks a lot for the excellent customer service!!
Best regards
Dave
Left by 24/10/18 - David Paget Woods
IXIL IXRACE M2 Black Silencer - KTM Duke 790 2017-18
I am very happy with the product and the staff, the exhaust sounds perfectly and increases the beauty of the bike.
It is also very easy to assemble.
Giorgio Del Pia
Left by 16/10/18 - Giorgio Del Pia
Via Facebook:
Just fitted my new M2 Ixil exhaust.
Very happy with it, not too loud but sounds better than the original.
Bought it for the looks though.
So much better than the large standard one.
Great service from BR Special Tuning.
Left by 11/10/18 - Steve Martin
DNA PERFORMANCE AIR FILTER KAWASAKI ER6 F/N 2012-16
IXIL FULL SYSTEM SLASHED CONE XTREM SILENCER - KAWASAKI ER6 F/N 2012-16
Can definitely hear and feel the difference in the bike.
Also brilliant service off James at customer service.
Thanks guys
5 Stars
Robert Diren
https://www.motorcycle-exhausts.co.uk/DNA_PERFORMANCE_AIR_FILTER_KAWASAKI_ER6_FN_201216--product--15046.html
https://www.motorcycle-exhausts.co.uk/IXIL_Full_System_Slashed_Cone_Xtrem_Silencer__KAWASAKI_ER6_FN_201216--product--16927.html
Left by 2/10/18 - Robert Diren
Thanks to James & Steve for the procurement of my new Puig screen and hand guards, also for the Saturday delivery so I had the new kit on the bike for my trip on Sunday.
Test ride confirmed that the wind blast and cold hands have both reduced so I’m a very happy chappy.
Left by 26/9/18 - David Hughes
Hello there.
Just wanted to update you guys regarding my order.
I received it and it worked perfectly.
The packing was also very well done.
Thanks for your awesome customer service.
Elvis Camilo
Left by 20/9/18 - Elvis Camilo (Denmark)
Where did you find us: Referral
Why choose us: I contacted you regarding a Puig item not listed on your page and by early afternoon I received an email with the link to the item which enabled me to purchase.
I have been super impressed by your help in this matter.
Kirstie Nash
Left by 20/7/18 - Kirstie Nash
Where did you find us: Google
Why choose us: Steve seems like a top fella and very helpful
Gavin Keast
Left by 9/7/18 - Gavin Keast
Where did you find us: Existing Client
If other: Searched online and your company appeared
Why choose us: Very pleased with the entire shopping process from order to delivery to Norway
Geir Myrland
Left by 25/6/18 - Geir Myrland
Via Facebook:
I phoned up with a random request to try and find a missing part for my exhaust DB killer.
The guys at BRST have been fantastic!
So helpful and kind (in particular Steve), on the phone and email, what great service!
Definitely give these guys a call...
Ian
Left by 9/5/18 - Ian Talbot
Steve,
Thank you for getting the new fixings sent to me.
They fitted fine and the screen is now set on the top setting as I intended.
A good service from you
Thank you.
My best wishes
Chris
Left by 9/5/18 - Chris Maggs
Where did you find us: Google
Why choose us: Steve helped me with all my questions in the chat feature.
His replys was very prompt and knowledgeable.
It is for this very reason I placed my order with BR Special Tuning at Motorcycle Performance Store.
Will recommend to other motorcycle friends.
Lee Careswell
Left by 16/4/18 - Lee Careswell
Hi Steve and Di
I bought the IXRACE Z7 series exhausts from yourselfs for my Kawasaki z1000sx 2014 model ..excellent choice and they look great on my bike .
Loads of bikers have commented on them so I have give them BR Special Tuning details.
Mark Wilkinson
Left by 7/4/18 - Mark Wilkinson
Hi James,
Thanks for the superb service and fantastic communications, exhaust arrived exactly as promised and as you can see it looks wicked!!!!!
I will be in touch soon to purchase the performance air filter that you recommended will compliment the Termi ex system.
Very best regards Paul Joel, Fareham, Hampshire.
Left by 6/4/18 - Paul Joel
Hi James
I received the puig for my crossrunner.
Everything was perfect from the order till the delivery.
Thank you very much.
Left by 28/3/18 - Anastasios Kolios
Hi James
Received my exhaust yesterday fitted them last night
Perfect.
Pleasure dealing with you.
Many Thanks
Martin Jacobs
Left by 15/3/18 - Martin Jacobs
Hey James!
Thank you for reaching out!
There was no issue! I am fairly certain I will be purchasing the exhaust from you, you are the best IXRACE vendor for the US I’ve found!
I will return to finalize the purchase from you when my expenses recover from a recent headlight purchase! :D
Attached is a photo of my bike with the new LED light.
Have a beautiful day, and thank you again for your reaching out.
-Evan W Carrigan
Left by 14/3/18 - Evan Carrigan
Termignoni arrived in good order.
Packing was excellent.
Thanks for the service
Hans
Left by 16/2/18 - Hans Buijnsters
Hey Steve,
It’s Caleb Wynn.
I just wanted to say thanks for the fast replies every time I asked a question.
It’s getting rarer these days that you even get a response back.
So I will continue to buy parts from you, even though it might take longer to ship since I am in the US.
THANKS AGAIN.
Left by 1/2/18 - Caleb Wynn
LeoVince Stainless Steel De-cat Pipe - Yamaha MT-10 2016-19
5/5 Quality item and service really pleased will order again
Left by 19/1/18 - Neil Mant
Where did you find us: Google
Why choose us: Great service from Steve via email
Left by 12/1/18 - William Allen
Where did you find us: Existing Client
Why choose us: BR Special Tuning is always a pleasure - easy to navigate website and my orders always arrive in a timely manner from across the pond here in the USA! - Steve
Left by 14/12/17 - Steve Cherichella
Hi Di,
Confirmation I have received the fairing.
Many thanks for your kind attention and the pen you included very nice thanks.
Have a great Christmas
Very best regards
Kevin
Left by 12/12/17 - Kevin Fox
Steve.
I hope we can do a deal as you are 100% better than other companies I have tried previously.
Their prices are good but their staff are rubbish compared to you.
I am Dave on Club GTI and will certainly recommend you to the forum.
Best wishes,
Dave.
Left by 29/11/17 - D Daley
Hi,
Couple of photo's of the Termignoni fitted to my Honda X-ADV.
Many thanks for the coffee, pens and warm welcome
Hope to see you soon
John
Left by 27/11/17 - John Hone
Hi Guys,
The Multistrada Termi system arrived really promptly as promised.
Great tracking service and all received in excellent condition.
Many thanks for delivering as promised and for being great to deal with through out.
Cheers!
Left by 6/11/17 - Martin Evans
Hi James
I just wanted to let you know the cat cover arrived safely and to thanks for the quick delivery and great service.
Thanks John
Left by 20/10/17 - John McGregor
Where did you find us: Google
Why choose us: Easy to navigate website and good communication through Facebook chat.
Left by 7/10/17 - Tony Covello
Awesome company to deal with.
Purchased an IXIL exhaust for my Vulcan S and its amazing.
Top service.
Left by 13/9/17 - Darren Stopler via Facebook
Hi Di,
Received the screen today.
Very sexy bit of bling !!!!
So easy to fit as well. Puig have done a great job with this one, and thanks to you folks I have mine.
Thanks again for a fantastic job.
Much appreciated
Regards
Doug
Left by 14/8/17 - Douglas Laing
Hey!
As promised please find attached some pictures of my CBR650F termignoni now I have finally got around to fitting it!
She really is a beaut, thanks for the top notch service as always!
Kind regards
Dean Hoadley
Steve's Comments - Appreciate the kind words Dean. Great choice of the Titanium Termignoni, the bike is a credit to you!
Left by 14/8/17 - Dean Hoadley
Where did you find us: Website / Forum
If other: -
Why choose us: Website is easy to use and purchasing quick and simple.
I had a question which I asked through the contact us section.
It was answered very quickly and Di was very informative.
Thank you.
Left by 9/8/17 - Site Feedback
Well Di,
Got my exhaust on and adjusted, took it out for a test run...husband also took it out (haha, kids!?), everything stayed in place and it sounds AMAZING!! (baffles out of course).
Got a pic for ya, had to brighten it a bit, the pipe blends with the bike a little too well. Lol ;)
Thanks again for the wonderful service.
Cheers,
Carrie Collins-Thomas
Left by 6/8/16 - Carrie Collins -Thomas
Hi Di and Steve,
You guys are amazing, thank you so much, its great to find a company with exceptional customer service and communication.
I will definitely be purchasing from you guys again.
Once again thank you.
Martyn
Left by 2/8/17 - Martyn Imlach
Good morning Di,
Wow!! That was fast!!
My exhaust has been received in good order!! �
I would like to thank you and your crew for wonderful service, I will definitely be shopping here again!
Have a yourself a fantastic day.
Carrie Collins-Thomas
Left by 1/8/17 - Carrie Collins-Thomas
Hi James,
Once again many thanks for the top notch service.
Kind regards
Dean
Left by 5/7/17 - Dean Hoadley
Dear Di,
The parts arrived yesterday and are all now fitted to the bike.
Many thanks for your assistance, you and your company have been very easy to deal with and very helpful.
Many thanks
Richard
Left by 29/6/17 - Richard Murdock
G'Day Di and Team-
I just wanted to write a quick "Thank You" to you and your crew.
Great job on getting my bits to me ASAP; even though there was a logistical hiccup mid-delivery!
Di did a great job to keep me cool-&-calm, and the ARROW stainless steel goodies are fantastic.
If ever I need new bits or a mate needs something, I'll be thinking of you guys/gals first.
Cheers-
Marty
Left by 28/6/17 - Marty Demangone Australia
Mark Byles
My Kawasaki Z800 fitted with ixil lx3 exhaust, looks & sounds fantastic.....Cheers for the great Service guys.
10 out of 10...service was fantastic, super fast delivery.
Left by 27/6/17 - Mark Byles
Darren Gill
The most amazing and kind people I have meet in a very long time today they saved me from being stranded half way through a very important trip I was so luck I found them.
Thank you kind regards
I will see you again soon
Line Leatherbarrow
Thank you guys. You don't realise how much I appreciate what you did for Darren Gill last week.
You have certainly restored my faith in there being some truly good people around.
Thanks again
Steves comments: It was our pleasure to help a stranded fellow biker in any way we can
Left by 26/5/17 - Darren Gill
Hi Diane,
Exhaust arrived yesterday.
Pleased with the item.
Thank you for a speedy transaction.
Pleasure to deal with you.
Many thanks,
David.
Left by 7/6/17 - David Cooper
Via our Facebook page:
My GS Going well with Puig Screen from BR Special Tuning and a Termignoni End can which sounds great on the Numerous twisty road's here in Northern Spain ��
Many thanks to Steve Neville for sorting the bits out before the trip
Left by 3/6/17 - Gery Doverman
Via Google My Business:
Bought many items from BR over the years and always had 10/10 customer service.
Highly recommended.
Left by Dean Hoadley - 5/5/17
Can't wait to fit these goodies!
Thanks to @brspecialtuning for great service!
Left by Tom Marsh - 5/5/17
Simon Wells via Twitter
@SubaruOwners @ScoobyNet_com my brand new @EvoCorse #sanremocorse fitted.
Massive thanks to @brspecialtuning for the excellent service!
Left by 18/4/17 - Simon Wells
Good morning Steve,
I just wanted to let you know that the wheels all arrived safely.
Anyway, I wanted to say thank you again.
Was great dealing with you, and wont hesitate to recommend you on the subaru forums.
Keep an eye out for a pic on Facebook.
All the best,
Simon.
Left by 7/4/17 - Simon Wells
Where did you find us: Existing Client
Why choose us: Got a Brilliant service the first time, so more than happy to use you again
Additional comments: A********
Steve's comments: Thank you so much for your feedback, both Di & I try our best to provide our customers great service
Left by 1/4/17 - Feedback via Checkout
Hi Steve
System all fitted & finally got to road test it.
Very happy with it looks & sounds wonderful. Thanks again for all your input & help.
Best regards
Rob.
Left by 1/4/17 - Rob Lawrence
Both purchases i placed were not in stock,
1 was the ixil exhaust for my cb Hornet but the next morning they called me, and say it all be January and it did arrive when they said it would, I was quiet surprised with the service.
2 I recently purchased 1 belly pan carbon for the same bike, and I just received it today I didn't mind to wait for it, and again very good communication.
Thank you very much
I can't recommend enough
Left by 27/3/17 - Sofia Said-Lalouani
Where did you find us: Website / Forum
Why choose us: Most other sellers were in Italy on places like Ebay but preferred to pay a little extra & buy from a British seller in case there are any problem + you have excellent feedback!
Additional comments: Very good easy to use website made buying a pleasure
Steve's comments: Thank you so much for your feedback, both Di and I work very hard to offer help and advice when buying on-line or visiting our shop
Left by Unfortunatly Anonymous - 16/3/17
Many thanks Steve and Di for and exceptional service, they arrived in Japan in perfect condition and after the 12,000km service she got the full upgrade!
Again many thanks.
James
Left by 15/1/17 - James Machin
Where did you find us: Google
If other: -
Why choose us: Because Steve Neville was willing to go the extra mile and source the part needed.
Additional comments: -
Left by 7/1/17 - Anonymous
Hello
Happy New Year!
Thanks for getting my Arrow exhaust delivered by Christmas.
I was not expecting to see it until the new year
Great service many thanks
John Wesley
Left by 6/1/17 - John Wesley
Steve,
Thank you very much for the quick response on my exhaust received it today. great customer service.
Thanks,
Michael blackwell
Left by 6/1/17 - Michael Blackwell
Hello BR,
Yesterday I received my silencers and I would like to thank you for the quick delivery and excellent service you did for this order.
I wish you all merry Christmas.
Best regards.
H.Charoud
Left by 15/12/16 - H Charoud
I bought IXIL exhausts for my ER6F from them on the phone.
Got it delivered the next day
Great service; they were patient enough and happy to answer all my stupid doubts.
Left by 13/11/16 - Vibin Joseph
Great service and a competitive price from BR for the Puig touring screen I ordered for my 2012 Triumph Tiger 800.
Also better value than suppliers here in Oz.
Left by 8/11/16 - Brendan Elliott
I've ordered a couple of items from Steve & Di and the service is superb.
Competitively priced too. Spot on!
Left by 8/11/16 - Jon Cowling
I bought my Ixil Hyperlow from these guys, they are top notch.
Left by 6/11/16 - Adam Simpson
Bought an Ixil X55 and Puig screen for my bike.
Steve and Di were brilliant, my order was fulfilled and dispatched, I live in Zambia.
Left by 5/11/16 - Andrew Sowden
Hi Steve and Di - you guys have been a great help to me.
Brilliant company work ethic.
Left by 3/11/16 - Adam Frost
Purchased a number of items from BR for my last couple of bikes.
Excellent service and price. Very helpful on phone.
Left by 1/11/16 - Patrick Hartland
BR special tuning brill website and company, i've bought stuff and delivered to Ireland in no time and hassle free �
Left by 1/11/16 - Mark Mulligan
Top quality parts at very good prices. Love their levers, no play so 100% feel. Brilliant.
Left by 1/11/16 - Colin Stuart
Got my slip on's from BR and the communication and swift delivery to Australia was fantastic!
Left by 1/11/16 - Angie Rival
Decat pipe (Leovince) for XL700V Transalp.
Nil stock on order, but arrived as stated, a week later.
Good service, price & delivery.
Not fitted yet but very pleased with the experience. Thanks!
Left by 13/10/16 - James Masters
So I would like to thank Steve for finally getting my double gun to me.
Sad to say it turned in to a nightmare getting it but I'm glad they was only ever a phone call away for all the updates I wanted and it was worth the wait.
This double gun is a very well made exaust. I was really impressed at how well made and beautiful it looked when I took it out the box I strongly recommend this end can for any Gladius
I will happily buy from them again.
Left by 28/7/16 - Dave Horrex
Hi Steve,
Thanks for everything you have done for me concerning the exhausts for my bike. Will definitely be ordering from you when get funds together
If only everyone else was as professional and helpful as yourselves
Probably the best service I have ever received.
Thank you again.
Rob.
Left by 18/7/16 - Rob
Anyone out there looking for aftermarket parts exhaust cans levers screens etc for their motorcycle look no further than BR Special Tuning and speak to Steve Neville.
This man is worth his weight in gold and will do his utmost to put the right parts on your bike. Whether you are just blinging it up with some snazzy levers or wanting a can or two to enhance the aesthetics and improve the audio give him a ring or check his site on the internet.
He has sorted parts for all my recent bikes over the past couple of years and i am sure he will continue to impart his knowledge and back it with very competetive pricing.
Steve's Comment: Thank you Les for the lovely commnets and for being a great customer. Both Di and I wish you safe riding
Left by 13/7/16 - Les Furness
Hi Steve,
db killers turned up just like you said, 5 star service mate good luck and many thanks.
Left by 11/7/16 - Marcus Thompson
A couple of snaps as requested Steve!
Looks and sounds the dogs!!
Left by 2/7/16 - Graham Cox
Hello Steve.
Love the exhaust! Very easy to install
Jamie Z
Left by 20/6/16 - Jamie Zahra